Grayhaven Industries https://www.grayhavenindustries.com/blog How we find what a back office costs, and what the record says about automating one. en-us Seventeen minutes of work. Twenty-two days in the building. https://www.grayhavenindustries.com/blog/seventeen-minutes An insurer told Michael Hammer that number in 1990. It is still the number that decides whether AI does anything for a back office. Tue, 08 Sep 2026 00:00:00 GMT https://www.grayhavenindustries.com/blog/seventeen-minutes